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You already know the importance of asking strategic questions and listening to understand (rather than to respond—or even worse, not listen and only react). Having strategic conversations with your donors, helps you establish rapport, build trust, uncover essential information, and share your mission and vision in an interactive and memorable manner.
Asking questions isn’t hard, even personal and sensitive questions. If you are genuinely interested, frame your questions so your donor knows why you are asking, and then shut up and listen.
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