Annual Charity Fundraising Complaints Top 18,000 in U.K.

The Fundraising Standards Board released its annual report, Confident About Fundraising, June 1, and reports that 18,442 fundraising complaints were received in the U.K. during 2010.

• Direct mail (addressed and unaddressed) accounts for 53 percent of all complaints.
• 'Poor' data and data protection lead to one-sixth of all complaints.
• Street fundraising incurs the highest proportion of complaints against volume at 0.17 percent.

The annual report is available to download in pdf format.