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Amazon<%2Fa>%20and%20Yelp<%2Fa>.%20Companies%20that%20neglect%20customer%20feedback%20often%20stagnate%20and%20shrivel%20over%20time.%0D%0A%0D%0A%0D%0Ahttps%3A%2F%2Fwww.nonprofitpro.com%2Faggregatedcontent%2Fsharing-data-all-world-see-helps-charities-do-better-work%2F" target="_blank" class="email" data-post-id="14302" type="icon_link">
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Open data and transparency can make a significant difference in the success of an organization. Sharing meaningful data and collecting feedback strengthen the work and the long-term impact, allowing organizations to address what is working and what is not and making them agile and able to correct course early on.
Companies do this all the time. In the for-profit world, customer feedback drives business development and innovation — think Amazon and Yelp. Companies that neglect customer feedback often stagnate and shrivel over time.
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- Companies:
- Amazon.com
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