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Joe Boland
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FundRaising%20Success%20Virtual%20Conference%20%26%20Expo<%2Fa>%20held%20last%20Thursday%20(and%20available%20on-demand%20until%20Aug.%2024).%20Craver,%20founder%20of%20DonorTrends<%2Fa>%20and%20editor%20of%20TheAgitator.net<%2Fa>,%20said%20that%20is%20the%20reality%20today%20—%20with%20declining%20acquisition%20rates,%20rising%20acquisition%20costs,%20declining%20retention%20rates%20and%20declining%20income%20playing%20factors.%0D%0A%0D%0Ahttps%3A%2F%2Fwww.nonprofitpro.com%2Farticle%2F12-steps-donor-retention-lapsed-donors-donor-acquisition-donor-renewal-tomorrow%2F" target="_blank" class="email" data-post-id="10427" type="icon_link">
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“Recognition that you are watching and know what they are doing is so important to donors,” Craver said.
10. Rekindle the love
Re-engage lapsed donors with new messages and new offers.
11. Prepare for courtship
- Invest in loyalty and “missionary” programs.
- Attract “believers.”
- Give them ways to show support and get involved.
- Invest in lead generation, modeling and research.
12. Revisit step 1
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- Roger Craver
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