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Joe Boland
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27. Remember these e-mail basics
A donor can't give or respond if he or she can't read it. Make sure it is formatted to be read for any browser and e-mail provider. Also, don't assume your donors will download images for every e-mail they receive because chances are they won't.
28. Slow down your e-mail unsubscribe rate
How? Offer choices like reduced frequency instead of just a full opt-out. Fight to keep your e-mail constituents.
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- Human Rights Campaign
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Joe Boland
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