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Hopefully in 2012, a compromise can be found that keeps the post office affordable for fundraisers, gives us the service we need and operates in the black.
Genuine donor service
Why do we try to squeeze donors into our molds? E-mail is cheaper, so we expect our donors to switch to online communications. Mailing receipts costs money, so go online and print your own. All the answers to your questions are online, so please don't call. Find our latest video on YouTube …
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Pamela Barden
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Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.
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