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Tell your donors up front how important they are to your program. Explain how they make the work you do possible and the results you talk about a reality. If you don't tell them that they have a vital role in your work, don't expect them to figure it out and make donations.
Writing from the wrong person
Regardless of who signs your letter or e-appeal, make sure that person's humanity comes through in the copy. "Our president/CEO would never say that" is a too-common response from nonprofit staff. That may be true but he/she probably should say it.
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Pamela Barden
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Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.
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