My Big Mistakes — And What I Learned From Them

The problem was that our data was a mess. One of THT's volunteers, who was also caring for his very ill boyfriend, was included in our fundraising program. He was not at all pleased to receive a phone call asking him for money and made sure to tell everyone what happened. It was not a lot of fun to be summoned to a date to meet volunteers who proceeded to tell me in very clear terms what they thought of my treatment of, by then, an angry and distressed volunteer.