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Jon Carson
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The seven core inefficiencies of silent auctions are:
- Non-attendees, typically 70 percent of a constituency, can't (and don’t) bid.
- Suppressed competition — clipboards don’t exactly follow you around a room when you have been outbid.
- The ending of the auction can be awkward. Many bidders are reluctant to be aggressive enough to fight it to the bitter end, thus, leaving money on the table.
- Social distractions suppress bidding. Would a professional auctioneer hold an auction in the middle of a party? Most galas effectively stop the party for the “live” auction. Why? Because they know a non-distracted bidder equals more bidding equals more dollars.
- Many attendees are put off by being forced to “fight the crowd,” which suppresses bidding. In focus groups, women are especially vocal on this topic.
- Item performance data are not tracked and stored so that next year’s committee has a solid handle on what items to obtain. Losing bidders' contact information is not kept.
- The minimal (unmeasured) marketing value to item donors may mean fewer items in a increasingly competitive item-acquisition environment.
One of the key behavioral drivers of auctions is “competitive arousal.” This win-at-all-costs attitude is alive and well in a live auction, but suppressed in the silent-auction format. Fighting the crowd, the awkward ending, social distractions — these all serve to suppress bidding competition.
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Jon Carson
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