Are You Ready for Grassroots Fundraising?
Don't ask for an opinion unless you plan to do something with it
We often send surveys or ask potential major donors for their opinions to help increase donor involvement. Much of the time, this information is interesting — but it might not alter anything we do. In a grassroots organization, donors are more likely to expect you to take their advice and make changes as a result. There is a much greater sense of connection as they see you regularly, may visit your programs and possibly feel integral to your success. If you ask for an opinion, be ready to incorporate it — or at least explain why you didn't after giving it fair consideration. Otherwise, you run the risk of seeming arrogant or patronizing — or even "ignorant" because (they believe) you don't recognize good advice when you hear it.
Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.