Are You Sending Too Much Mail?
If you think it’s just about numbers, you probably are.
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Jeff Brooks
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The most common complaint donors make about fundraising? Too much mail! Right?
Do those too-much-mail complaints stab you in the heart because you're afraid they might be correct? Well, they are correct. It's not possible for them to be wrong: If a donor perceives too much mail, she's getting too much mail. It's something we need to deal with.
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Jeff Brooks
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