Avoiding Brand Sabotage

Rovner described a recent stay he’d had at a Hyatt hotel. He was thirsty and so he reached for the unopened bottle of Dasani water on the dresser, but was shocked to find it was $6.

“I don’t remember whether the bed was comfortable, I don’t remember whether the wifi worked, I don’t remember if the shower was hot. All I remember is that Hyatt is the hotel of SIX DOLLAR WATER.”