The New Volunteer Manager’s Toolkit

• Organizational culture
• Work vs. job description
• Time commitment
• Communication and style
• Program support and training
• Motivation and philosophy

Your organization must understand each volunteer’s point of view in these things and act accordingly. Maintain a relationship by continuing ongoing communications, and identify and address signs of disengagement. But remember, volunteers have lives, too. You can’t plan for life. Therefore, chances are you will lose some of your volunteers.