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1. Revitalize the program with prospecting efforts
While there are many arguments stating that direct mail is in decline, per the Direct Marketing Association’s 2012 Response Rate Report, mail campaigns draw a better overall response than digital channels. In cases of existing customers, this rate is almost 30 times what e-mail appeals return. Additional studies show that a prospective donor is still far more likely to respond to a piece of mail than an unsolicited e-mail. The costs of online marketing certainly help increase its popularity, but such low costs also allow fraudulent solicitations to flood e-mail inboxes, making recipients skeptical of most of the e-mail they receive.
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- Direct Marketing Association
Bill Goldstein
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