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Pete Carter
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Make it personal
In fundraising, we say that “people give to people.” In sales, we know that people buy from people they like. So give your creative a personality. Adding a picture of the letter signer near the signature in both direct mail and outbound e-mail often lifts response. Think of it as the start of a relationship with the recipients. Over time they will begin to feel like they know you — and that’s a very good thing!
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Pete Carter
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Pete Carter is principal/senior vice president of CCAH in Arlington, Va., an award-winning direct marketing firm specializing in nonprofit fundraising. He can be reached at pcarter@ccah.com
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