Convio Adds Volunteer Management Features to Common Ground™CRM Database Software: Rapid Adoption by Nonprofits Continues

“Most of the nonprofit organizations that Idealist Consulting works with must collaborate with more than just funders,” said Jim Westfall, Senior CRM Consultant for Idealist Consulting, a Convio Solution Partner and one of the four original Salesforce.com Foundation partners. “Event participants and volunteers are key audiences that must be included in the design of most organizations’ databases. We have custom designed database tools for several of our clients, but Convio has done a superb job of discovering all of the right functionality for event and volunteer management. And, it has beendelivered in an elegant fashion on its Common Ground CRM platform. More importantly, it has added these important tools less than one year after its initial release of Common Ground, proving its commitment to provide effective tech solutions that address the most important requirements of nonprofit organizations in the friction-free 21st century.”