There's a System for That!

In the late '90s, I was working as the development director in a small office, and occasionally we'd get credit card gifts. I hated those because I never remembered how to process them! It was such a pain because I had to get the little instruction manual out and find the right page. It drained my energy just thinking about doing it! Obviously we didn't get many credit card gifts. It finally occurred to me to write down the steps and save them for the next time I needed them. So, I did. And it worked! The next time I needed to run a credit card gift, I picked up my "cheat sheet" and whizzed right through the process! I was elated! After that, I started creating systems for other tasks that were difficult, time-consuming or heart-sinkers (things that when you think about doing, your heart sinks).