CRM Manager Enhances SaaS Solutions and Services for Nonprofits

Malvern, PA, May 18, 2009 — CRM manager, a leading software-as-a-service (SaaS) implementation and integration firm, continues to enhance its consulting services practice for helping nonprofit organizations more efficiently share and manage information with and about their donors, volunteers and clients.

A dedicated team of specialists from CRM manager are helping nonprofit organizations plan, implement or optimize their Salesforce CRM deployment. In addition, eligible organizations that carry the 501c3 designation, or the international equivalent, can apply for a product grant for 10 licenses of donated Salesforce CRM through the Salesforce.com Foundation. The market value of this grant -- along with the discounted and donated consulting hours from CRM manager -- is a minimum of $15,000 per organization in just the first year.

As a leading SaaS consulting firm, CRM managers' best of breed approach led to a number of new partner relationships in 2008. Mostly notably, Google Enterprise Apps -- which includes Gmail, Google Calendar, Google Talk, and Google Docs -- and will extend the capabilities and value of Salesforce CRM for nonprofits.

Additionally, this will also allow nonprofits to apply for a Google grant for the Google Enterprise Apps, but also grants for Google Checkout and Adwords to receive free advertising through Google.

CRM manager is also working with a number of Force.com AppExchange partners to enhance their nonprofit solutions including CRMfusion for data cleansing, VerticalResponse and SalesFUSION for email marketing, and currently expanding their relationship with Convio to include the Common Ground fundraising solution.

Through its nonprofit practice, CRM manager has delivered solutions to organizations, such as the National Philanthropic Trust, the National Association for Olmsted Parks, Select Greater Philadelphia, Harvard Graduate School of Education, and 180 Turning Lives Around. More than 5,500 nonprofit organizations worldwide embrace Salesforce CRM.

"Not every nonprofit is created equal, and CRM manager took the time to understand our projects, unique processes, and goals. This understanding, combined with the range of their expertise, convinced us to sign on for an ongoing consulting arrangement well beyond the transition to salesforce.com," explains Kiernan R. Mathews, Director at Harvard Graduate School of Education. "With a small staff and a budget, we worried that our data would forever be stuck in an obsolete format--but with expertise from CRM manager, we found an efficient way to bring our strategy into the 21st century."

"Effectively managing constituents and customer relationships is a concern for most businesses. Nonprofits have similar issues for building and maintaining relationships with their valued members and donors, but often lack the tools and resources to easily manage these relationships," said Andy Atkins, Founder and CEO at CRM manager. "We recognize the needs of nonprofits and understand their challenges, especially in today's economy. By offering them a way to get started and better leverage Salesforce CRM, we improve their opportunities to more effectively connect with their donors, volunteers and clients."

"We have a shared vision for supporting nonprofits who have limited resources and a critical need to build and maintain relationships across multiple constituent groups," said Suzanne DiBianca, Executive Director of the Salesforce.com Foundation. "Our partnership with CRM manager continues to yield success for the Salesforce.com Foundation and the nonprofit organizations we serve."

About CRM manager:
CRM manager is a leading SaaS implementation and integration firm, specializing in salesforce.com and Google Enterprise solutions. As a full-service consulting partner, CRM manager empowers organizations by driving business value through a disciplined approach, innovative on-demand technology and strong business expertise. Headquartered in Malvern, Pa., the firm's business model offers complete business process consultancy and SaaS expertise in application configuration, analytics, integration, education and on-going consulting services, resulting in rapid deployments, increased user adoption and a greater competitive edge for its clients. For more information, visit www.crm-manager.net.