No Such Thing as a Free Donor
Despite fundraisers' hopeful expectations, online-acquired donors often cost as much as their DM-acquired counterparts.
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They make larger first contributions and larger subsequent donations, and they often make more gifts per donor annually than direct mail-acquired donors — particularly in the first year.
And finally, the kicker: Online donors are twice as likely to become monthly givers!
Whatever you do, hit up your brand-new online donors with a monthly giving offer. They’re ripe for it. If you have their phone number, use it. Otherwise, send them a monthly giving invitation in the mail. But get that offer in front of them pronto.
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- Companies:
- Craver, Mathews, Smith & Co.
- People:
- Kimberly Seville
- Mathews
- Smith
Kimberly Seville
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