Direct Response: Not So 'Direct' Anymore?
Our brave, new, multichannel world calls for a look at the larger picture of response.
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All in all, a multichannel world is good for fundraising and should raise more revenue. But it makes our efforts harder to track and donors harder to understand.
What can we do about this new “indirect” way of fundraising? No doubt there are multiple ways to address this; here are just a few that come to mind.
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Lesley Hostetter
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