Drilling for Truth
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The control group outperformed the test group with a 5.3 percent higher response rate, 9.4 percent higher average gift and 16.7 percent higher net revenue. What did we learn from this test? While it's important to affirm donors for their previous giving, and report back to them on how their gift was used, the nature of the given appeal package might not lend itself to specific previous gift referencing. In this case, for example, the emergency nature of the package was probably diluted by the previous gift reference.
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