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Reggie Brady
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This type of reminder-triggered e-mail might be sent several hours after the cart is abandoned. A simple approach is to send text messages to remind shoppers they can log into the site and continue with their orders. Some marketers feature a picture of the actual item left in the shopping cart. And some send more than one follow-up message.
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Reggie Brady
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Regina (Reggie) Brady is president of her own e-marketing and direct marketing consultancy, Reggie Brady Marketing Solutions. She is a leading authority on Internet direct marketing and has held executive positions in Internet marketing at FloNetwork Inc. (subsequently acquired by DoubleClick), Acxiom/Direct Media and CompuServe.
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