Filling the Void

Little Disasters
In her Editor's Note this month, Editor-in-Chief Margaret Battistelli talks about a bad experience with a gift donation and how such experiences hurt the nonprofit sector as a whole.

Thank You: There, That Wasn't So Hard, Now Was It?
Mom was right — good manners are important. And that's especially true when you're dealing with donors. In DM Diagnosis this month, Kimberly Seville asks, "How hard is it to say thank you? Really?"