After the Acquisition
Follow-up communications actually can sabotage repeat giving. Here’s how to make sure that doesn’t happen.
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Lisa Sargent
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That’s a shame. Of course, your budget might make this a necessity. But still, you can overcome it.
Assign a seasoned staff member — or hire outside help — to periodically audit follow-up communications. (And yes, you should test. But you know that anyway.)
Tip No. 2: Make sense
The late direct-marketing legend Joan Throckmorton called it “the underlying law of creativity.” And it holds true for advertisers and nonprofits alike.
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