How to Deal With Objections
Get curious!
Curious about the reason for the objection.
- Is it the cause?
- Is it the organization?
- Is it the project?
- Is it the amount requested?
- Is it the timing?
- Is it you?
When the fundraiser learns from the donor where the hesitation or objection is really coming from, she/he can gently work through it with the donor. So, as you hear an objection, try to figure out which of these reasons apply to your situation.
If you’re hanging with Richard it won’t be long before you’ll be laughing.
He always finds something funny in everything. But when the conversation is about people, their money and giving, you’ll find a deeply caring counselor who helps donors fulfill their passions and interests. Richard believes that successful major-gift fundraising is not fundamentally about securing revenue for good causes. Instead it is about helping donors express who they are through their giving. The Connections blog will provide practical information on how to do this successfully. Richard has more than 30 years of nonprofit leadership and fundraising experience, and is founding partner of the Veritus Group.