Since its 1984 inception, direct mail has traditionally been the foundation of HRC's direct response fundraising program, with telemarketing as a secondary critical component. But since 2004, HRC’s online fundraising efforts have grown exponentially, resulting in a truly integrated, multi-channel, multi-faceted direct response program. The direct marketing program is currently responsible for generating between $12 million & $13 million in gross income annually. This represents years of steady & sometimes explosive growth, with gross income increasing 47% since 2004.
HRC fiercely guards the privacy of its members while maintaining complete financial transparancy. Saying no to silos inside & outside the organization, an in-house membership department fields over 10,000 emails & 1,000 phone calls annually & regular day-long meetings place all of HRC's various agencies & consultants — including the canvassing firm, list broker, database and online software providers — in the same room at the same time (yes, it works & works well) so everyone remains on the same page.
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