Focus On: Channel Integration: Piecing It All Together
Integration can be tough, but it often has the right results.
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Geoff Peters
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Keeping it simple
Other fairly simple efforts have used mail and telephone in conjunction with such efforts as high-dollar appeals and lapsed-donor reinstatement. These too have proven to be useful and often more powerful than using a single channel.
Greenpeace, for example, has integrated DRTV, billboard display ads, press ads, direct mail and its Web site in order to increase response. As a result, it increased the number of activists recruited and reduced its fundraising costs by using the Internet as a method of servicing some donors.
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Geoff Peters
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