In the End, It All Comes Down to People
Improve your organization in 2013 by focusing on who and how you hire, fire and train.
● Use a gaps chart. Make a list of the experiences and skills they need, and identify where they are already proficient and where they have growth opportunities. Consciously seek opportunities to afford them the new experiences they need.
● Always look for ways to catch people doing something right. Then affirm them for it specifically.
Tom Harrison is the former chair of Russ Reid and Omnicom's Nonprofit Group of Agencies. He served as chair of the NonProfit PRO Editorial Advisory Board.
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