In the End, It All Comes Down to People
Improve your organization in 2013 by focusing on who and how you hire, fire and train.
● "Take them along." Bring them to meetings with you, and debrief afterward so they understand how you think. Let them know how they're doing and how to do even better.
● Past is prologue. Ask if they've successfully done what you need accomplished. If so, watch them do it again. If they haven't, show them how to do it. Then have them do it with you. Then watch them do it, and give feedback. Then let them do it.
Tom Harrison is the former chair of Russ Reid and Omnicom's Nonprofit Group of Agencies. He served as chair of the NonProfit PRO Editorial Advisory Board.
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