JFCS Takes Entrepreneurial Approach

A "diversified revenue stream" may sound sensible in today's market-savvy culture, but in 1979, when Friedman took over the struggling nonprofit on Post Street, such organizations were still largely dependent on government funding.

Friedman recalled that her charity, founded in 1849 and the city's oldest, was understaffed, suffered from sinking morale and was housed in antiquated facilities.