Small Nonprofit Goes Big Online
Let’s talk about design
KCA has set up a very simple, clear structure that lays out the menus and navigational structure in obvious places, which is great. The last thing I need, if I’ve been diagnosed with kidney cancer and want help, is to get frustrated digging around through obtuse navigation.
We suggest adding more “warm fuzzies” here: pictures of real people with cancer — not just black-and-white stock photos — and profiles of real patients, donors, scientists and others who are a part of the KCA community. Bringing in this real element will help the organization connect with its audience in ways beyond the message board and, along the way, cultivate a desire to give back.
- Companies:
- Big Duck Studio
Sarah Durham is president of Big Duck, a New York City-based branding, marketing and fundraising firm for nonprofits. She serves on the boards of the National Brain Tumor Society and the New York Chapter of the Association of Fundraising Professionals (AFP).