Last Look: Gerry Brisson, vice president for development, Gleaners

FS Any major difficulties or setbacks you’ve faced along the way? Things you would do differently with your fundraising?

GB: We’ve not been perfect, but I wouldn’t say we’ve had any major setbacks. Still, there’s always ways to improve and we are always doing some things differently. Our messages could be clearer and more powerful, the care and nurturing of our donors could be better, and our outreach to volunteers, in particular, could be greatly improved.