After your organization has taken these steps, Perry recommended you continue to monitor your global conversation, even if you don't engage your constituency so at least you know what's being said; build your status within your community by sharing information, dispelling rumors and promoting new programs; and intervene when necessary.
Listening, Engaging and Measuring in Social-Media Spaces
After your organization has taken these steps, Perry recommended you continue to monitor your global conversation, even if you don't engage your constituency so at least you know what's being said; build your status within your community by sharing information, dispelling rumors and promoting new programs; and intervene when necessary.