Looking Ahead to Year-End 2014
Whether you made your 2013 goals or not, there are steps to take to do even better.
2. Meet with your donor-services team or vendor and find out what your donors said when they called to donate or complain during the holiday giving season.
How do those calls differ from other times of the year? How can you start now to put things in place to make improvements immediately and for the 2014 holiday season?
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