Make sure your new technology choices are really the solutions you need.

By David Mckenna

“I try to help people lower their expectations of what they think fundraising software’s going to do for them,” she says. “I still think the market is relatively poor in regard to what the technology actually can do.”

BMC’s Dunion makes a similar point: “There’s always a trade-off made in your decisions. Whenever you choose a new system, you realize there will be a better one down the road. The important thing is to have great customer support and get the most out of the system you have.”