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James Boyle
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5. Everyone must be held accountable.
There cannot be any exceptions when it comes to a leader holding employees accountable to their jobs. It’s not unreasonable for a leader to expect all employees to demonstrate a sense of professional maturity when they accept the responsibilities of their position, but it must be transparent and reinforced that being held accountable is the norm. Then it is essential for the leader to follow through and adhere to the policy.
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