More Tips for Good Client/Vendor Relationships

* Find time at least twice a year to ask your partners to evaluate you as the client, and ask them to be specific on how you can improve.

* Spend time creating a specific engagement model — a map of the meetings you intend to have with your partners, the objectives, the ownership and deliverables. It should cover everything from annual reviews to weekly or daily production calls. Publish it widely, but revise liberally and continuously until it suits your needs.