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Hubbell pulls back the veil from consulting processes and outlines study data collection and content analysis techniques, determining the goal, and preparing and presenting the report and recommendations. That is a new and welcome perspective.
The book guides the reader on how to address several crucial elements of the study, including: a) determining who and how many to interview; b) scheduling and conducting staff-led interviews that deepen prospect and donor relationships; c) asking the right questions to elicit answers that will help you plan your campaign; d) analyzing the findings and setting the campaign goal; and e) attracting and retaining top development staff through study participation.
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