New Independent Survey Reports Salesforce.com Nonprofit Customers Are Achieving Their Social Missions With Cloud Computing
Nonprofits using Salesforce CRM have achieved a 25% increase in fundraising success and a 23% increase in donors
In addition, nonprofits report achieving the following measurable impacts with Salesforce CRM:
* 39% Increase in staff productivity in serving constituents
* 28% Increase in fundraising productivity and earned income initiatives
* 25% Increase in constituent satisfaction including donors, advisory boards, volunteers and clients
* 22% Decrease in constituent service/support costs
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