New Independent Survey Reports Salesforce.com Nonprofit Customers Are Achieving Their Social Missions With Cloud Computing

In addition, nonprofits report achieving the following measurable impacts with Salesforce CRM:

* 39% Increase in staff productivity in serving constituents
* 28% Increase in fundraising productivity and earned income initiatives
* 25% Increase in constituent satisfaction including donors, advisory boards, volunteers and clients
* 22% Decrease in constituent service/support costs