New Independent Survey Reports Salesforce.com Nonprofit Customers Are Achieving Their Social Missions With Cloud Computing
Nonprofits using Salesforce CRM have achieved a 25% increase in fundraising success and a 23% increase in donors
The top attributes of the Salesforce CRM service that nonprofits identified were its reliability and consistency; the breadth and depth of the CRM features; and the ease of use, system administration and speed of the service.
About CustomerSat, Inc.
CustomerSat, acquired by MarketTools, Inc. in 2008, is the leading provider of real-time enterprise feedback management systems. With solutions designed to capture data from a variety of "touch points," CustomerSat helps clients pinpoint actions and prioritize efforts to help optimize business performance and provides executives across the management enterprise with customized reports and analytics.
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