Nonprofits Should Adopt For-Profits' Performance Measurement Rigor, Says New Book

The book outlines a performance measurement cycle that can be customized for each organization`s mission and vision. It includes a five-step process and a template for developing the system.

It includes detailed explanations and examples of how to conduct a performance measurement audit; define what should be measured in organizational health, program performance, and social and economic performance; determine the best measurement tools to capture data continuously; develop a "dashboard" and internal reporting process; analyze findings; and report performance to external stakeholders, including funders.