Nonprofit HR, the country’s oldest consulting firm focused exclusively on social impact organizations, recently released never-before-seen data from its 2023 Social Sector AI Pulse Survey. From across North America, 250 social sector organizations shared their generative AI use in their HR function to drive their missions. The data from this survey are unprecedented for the social sector, and benchmarking generative AI practices is a critical need as social sector adoption increases.
“Nonprofit HR is delighted to share the insights from our 2023 Social Sector AI Pulse Survey. These findings illuminate the remarkable potential of generative AI within the social sector and its implications for talent management. As organizations increasingly integrate AI into their operations, our data underscores the need for proactive measures, highlighting the importance of adaptability across various functions, the influence on HR headcount and workforce dynamics, evolving skill requirements, and the essential considerations of ethics, technology and strategic planning,” said Lisa Brown Alexander, Founder and CEO, Nonprofit HR.
Generative AI has proven its transformative potential across multiple sectors. The social sector is already benefiting from the technology and the 2023 Social Sector AI Pulse Survey spotlights the anticipated impact on nonprofits.
Below are a few of the eye-opening findings:
The sector already acknowledges AI’s potential impact on HR headcount and workforce dynamics. A staggering 57% of respondents anticipate AI will impact their company’s HR headcount in the next 1-3 years. In addition, 55% expect that AI will lower the number of gig workers.
The changing skill requirements caused by AI emphasize the need for proactive measures to adapt to the evolving work landscape. An overwhelming 82% of respondents expressed that AI will impact the complexity of skills required of HR professionals in the next one to three years.
Shifts in strategic planning is another factor mission-driven leaders must consider. Notably, 82% of respondents anticipate creating a secure environment for experimentation with AI, with 80% planning to develop a strategic plan or framework for using AI. This statistic underscores the recognition among nonprofits that they should embrace AI strategically to utilize its benefits fully.The most common HR uses of generative AI are creating presentations (16%), writing job descriptions (16%) and drafting social media posts (16%). Additionally, 14% of respondents are using it to draft organizational policy. These findings highlight the versatility of generative AI and how it is being leveraged across entire organizations.
“Private sector organizations are already embracing and implementing AI. Nonprofits hold a unique position to observe early successes and lessons learned, enabling them to craft stakeholder-informed strategies and policies that will drive their missions forward. Undoubtedly, the future of the sector will be profoundly shaped by nonprofits’ capacity to strategically embrace and harness the potential of AI. Understanding and leveraging AI is not just a good idea, it’s a business imperative,” said Brown Alexander.
The preceding press release was provided by a company unaffiliated with NonProfit PRO. The views expressed within do not directly reflect the thoughts or opinions of the staff of NonProfit PRO.