Social Media: Marketing Myths and Universal Truths

Myth: There is no proof that social-media sites deliver the same ROI offered by traditional Web sites.
Truth: Social media, especially in a B-to-B setting, not only is helping advertisers listen to conversations their customers are having online, but it also is helping them integrate into these conversations in ways that are welcomed and valued by users. For these advertisers, results of social-media campaigns go beyond mere engagement to include measurable ROI that matches and sometimes rivals their success with traditional Web site advertising. For example, Information Builders, one of ITtoolbox’s advertising partners, achieved 750 percent ROI and surpassed its lead-generation goals through a series of whitepapers that demonstrated its thought leadership and technical expertise with decision makers and influencers in the ITtoolbox community.