Opening the Doors to Technology for Older Donors

My in-laws have an unused laptop, and I'm currently in the process of getting them connected to the Internet to encourage them to use it. The plan is for them to keep in touch with grandchildren at college, but the learning curve is going to be huge. Their connection goes live later this month, and I can already imagine the phone calls to my daughter with her responding patiently: “Did you switch it on, Nanny?” or “You’ve lost what?”