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Receipt: The job of your receipt is to thank a donor and make him or her want to give again. That happens when the donor feels genuinely thanked in a timely manner and understands that the gift made a difference. It also happens when your receipt facilitates another gift. Look at your receipt. Does it scream "thank you" and make a donor feel very good about giving to you? Or is it simply an accounting function, about as exciting as a form from your health insurance provider?
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Pamela Barden
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Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.
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