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Figure out what you need to know to make good decisions about the most serious leaks, and concentrate on the data that will help you monitor — and improve — those areas. Once you've fixed the small leaks, continue to monitor them, but add additional reports to help identify the less obvious problems. Trying to do everything all at once — and absorb all the data you have available — is a recipe for disaster.
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Pamela Barden
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Pamela Barden is an independent fundraising consultant focused on direct response. You can read more of her fundraising columns here.
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