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He said there are three different organizational structures:
- Centralized, where all staff for online programs is consolidated within a single department.
- Decentralized, where staff for online programs is spread across the organization in different departments.
- Hybrid, where staff is mostly consolidated within a single department but there are also others outside the department.
Centralized is the best performing structure, Bhagat said, noting the following key staffing takeaways:
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- Vinay Bhagat
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Abny Santicola
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