PROFILEA Gift for GiftingTwelve years ago, Beth Gentner, CFRE

Keys to success: Tenacity and the ability to listen. "I have a card at my desk that reads, 'If you can read this, you are not out calling on a major donor.' I picked this up at the Institute for Charitable Giving many years ago," Gentner says.

Management philosophy: Developing staff and helping them achieve their professional goals.