ProSpeak: A Layman’s Guide to Understanding Today’s CRM Solutions for Nonprofits

The “opening” of CRM and fundraising software for nonprofits is encouraging. With growing options, organizations should ask software vendors about their definition of “open,” and then decide which provides the right balance of cost, flexibility and service.

Randy McCabe is founder and CEO of MPower, a Dallas-based provider of software for CRM and fundraising for nonprofits.