ProSpeak: A Layman’s Guide to Understanding Today’s CRM Solutions for Nonprofits

“Open” is becoming an irresistible force in nonprofit CRM because closed, proprietary technologies are too restrictive, dictating how to manage constituent relationships. The advantages of one closed CRM solution over another are based on how well each product’s structure complements your organization’s relational model — not the robustness and effectiveness of the technology. And no software ever mimics your processes, needs and desires perfectly.